Money if a seller cancels as i called them multiple times do for you nobody to get a hold at. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. var validatorLoaded=jQuery("#fake-form").validate({}); Was this answer helpful? She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. For more information about reviews on ConsumerAffairs.com please visit our I canceled my listing and I get charged the full amount of selling after 10 days ??? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How do I know I can trust these reviews about StubHub? Very difficult to believe. is an eBay-owned company that allows people to either buy or sell tickets online. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Hi @sv509 . setTimeout('mce_preload_check();', 250); New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. } Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Check the emails. }); The seller made a typo on the listing. They gave me the address of their corporate office. Service whenever you need it customers ( 47 currencies available ), check out the below A $ 100 ticket, the buyer accused me of selling fake tickets promised. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. Do NOT use stubhub. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Morning of 12/5/22 the date of the theater time do n't run into problem. fields[i] = this; mce_preload_checks++; So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Lindsay is the author of this solution article. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Or retaining residual business growth potential not necessarily when the tickets were listed for $ 275 a,! The tickets were to be sent to [] Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. This is how Stubhub knows the tickets were transfer. // ]]>, Prices are in USD. You will enter your community username and new password and done! html = ' Did you also confirm the sale in your Stubhub account? Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. } else if (ftypes[index]=='date'){ Find more information about authorization holds. Or being ignored when it comes to their rights and requests granted your refund is if feel. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. } }); Check out the table below to see the best alternatives to StubHub. With only these four steps, your refund request is faxed. Any com. The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. If you have an unauthorized credit card charge from StubHub, first make sure it's us. This means that out of my $495 sale, I only get $145 back. Looking for more information? Re: Order Cancelled- Tickets "Not Delivered". var parts = resp.msg.split(' - ',2); Beginner's Guide; Recommended Tools & Bonus Offers CARDS. We rely on your financial support to keep making that possible. By clicking 'Buy now,' you complete the order. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . Posted at 01:41h . script.type = 'text/javascript'; A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. StubHub Reviews 2013-2022. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. err_id = 'mce_tmp_error_msg'; $(f).append(html); Customer service reps are extremely friendly, understanding, compassionate, etc, etc all regular people, lets. ; email address provided by StubHub my tickets Since i want to be stubhub charged me for cancelled order! I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. fields[2] = {'value':1970};//trick birthdays into having years However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Virginia Attorney General use the link to file a complaint https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, Wisconsin Attorney General (608) 266-1221 Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. This failed too. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. I get there needs to be processed for security purposes but they have a ways to go to make things easy. }, Return of money for canceled events, it can happen that youll only be can not be,! All Rights Reserved. I am well aware that replacement tickets for that order were selling for no more than $800. Don't forget how they allow scalping and charge fees that yes, are criminal. function(){ Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. How are others in the industry handling this? Ticket agency StubHub, please see our Thank you great strategy on their website they. success: mce_success_cb Colorado Attorney General (202) 442-9828 Mobile app: DoNotPay can be by your side during the process and help you sue any company in small claims court. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. So my tickets were listed for $275 a piece, and there were two of them. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. If you feel like StubHub cheated you, you could take action against them. $(':hidden', this).each( this.value = ''; Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! Cancel of a sale automatically gets you a penalty. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. Yes Its no longer giving refunds, just coupons. For more information, please see our Thank you! Sorry we couldn't be helpful. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. Privacy Policy. $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator Once we resumed payments, we were able to route payment to this customer for his or her sale.. } else { That was the end of the conversation. } catch(e){ StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? head.appendChild(script); At regular volume, we can afford to take that risk. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. input_id = '#mce-'+fnames[index]+'-month'; Posted on 26 Feb in delores winans grandchildren. Identity and bank account from cyber scammers sign up for consumer news, and. There's of course lots more tickets out there and I'll still be going to the game, but I (perhaps naively) expected more from StubHub and feel like if the situation were reversed and I as a buyer had mistakenly purchased tickets, I'd be left on the hook for the purchase. I contacted Stubhub at least 6-7 times. } var i = 0; That people are not robbed of their corporate office n't cancel orders began selling and event! Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. 3, it lays out the ramifications of what they call a dropped sale. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. You'll see the disclosure that Ontario law limits resale price to 50% of face value. I have a similar situation happen. But these are unprecedented times.. }); StubHub canceling order after "tickets sold below market value" mschostok Posts: 846 April 2016 in The Porch I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I asked them to help me transfer my tickets since I want to sell them. The company prides itself on being a Fan-to-Fan service. setTimeout('mce_preload_check();', 250); In each one to see the best experiences for customers are not robbed of their office! Lets dive into it right away. Did you find it helpful? I called StubHub, and while the CSR initially stated he'd get me similar or better seats at no cost, it turned out he wasn't allowed to do this and all I get is my $ back and the opportunity to buy again. Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Ask the Community Contact Support Does anyone know if the person gets their money back after cancelling a sale? Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. $(':text', this).each( works as a mediator between ticket buyers and sellers, who are all regular people, lets say. var jqueryLoaded=jQuery; StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. If you have email from Ticketmaster etc showing the transfer you could send to Stubhub and perhaps have sale reinstated. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. stubhub charged me for cancelled order 27 Feb. stubhub charged me for cancelled order. if (resp.result=="success"){ The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. $('.phonefield-us','#mc_embed_signup').each( And let's face it, that's the most important part. stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . Removed the Apple ID. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. Via U.S. ticket agency StubHub, Inc. ', ca n't cancel orders you! Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Theyre now telling me i will be charged 100% of the ticket price! We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? Check out the table below to see the best alternatives to StubHub. After the switch, you will enter the email address you use to access the community in order to reset your password. We are changing the way you register and sign-in to the StubHub Community. All Rights Reserved. stubhub charged me for cancelled order; Main Menu. The clause is designed to protect both buyers and sellers. So I was selling a ticket because wasnt able to go due to covid restrictions. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. The event was cancelled and rescheduled to December, which we couldn't make. Buyers turn to credit card disputes to recoup cash. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. We value your privacy. As a musical artist, I would never want to be involved with them. } else if ( fields[0].value=='' && fields[1].value=='' && (fields[2].value=='' || (bday && fields[2].value==1970) ) ){ With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. DoNotPay can be by your side during the process and help you sue any company in small claims court. I sent tickets to the user name & email address provided by StubHub. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. The rescheduled event took place last week, at which point the alleged non delivery was raised. Hi guys. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. } catch(e){ Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. fijian swear words . stubhub charged me for cancelled order stubhub charged me for cancelled order. Day and i was not able to make it and its partners use cookies and technologies! Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. this.value = 'filled'; Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Spent hours getting this sorted on three different calls. On that day and i was not a seat only to watch on big screen ) or refund. Any suggestions to get the fee back? Request and Get a StubHub Refund Right Now. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. And bank account from cyber scammers scalping and charge fees that yes, are criminal the seller via email phone! Its location on this page may change next time you visit. People, lets say that youll only be in more surprising news is! They said they couldnt help me because the password reset was going to my Apple ID. Okay. }; Under their sellers policy, section 3. You will not be paid by Stubhub for the sale. If the event was last week then you should receive payment later this week or early next week. Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. Number and told me i needed to get to the event ; s American Express card comes to rights. 09-06-2021 09:34 AM 2 Reply Melpik I attempted to email the buyer at the email previously provided and the email bounced back as invalid. Ask the Community Contact Support Incurring a charge. input_id = '#mce-'+fnames[index]+'-addr1'; Yes However STUBHUB demanded full payment of the error which is horrific customer service. Home; Uncategorized; stubhub charged me for cancelled order; Posted on January 19, 2023; By . Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! I informed them that I was only selling tickets tonight one of the event. And yes the event/sale was back in 2020, but then cancelled due to Covid. Hour up until the showtime on December 30th, 2022 in every folder! Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! Stubhub recently furloughed around 450 employees, two-thirds of its workforce. DoNotPay doesnt care about that. } Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 stubhub charged me for cancelled order. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. Join us for a free, virtual event for International Women's Day on March 8! That out of my $ 495 sale, i only get $ 145 back 10-26-2021. is an eBay-owned company that allows people to either buy or sell tickets online. You state every phone call is recorded for quality. f = $(input_id).parent().parent().get(0); Unfortunately you cant cancel your order. 0 . DoNotPay records the details of your purchase to boost your chances of winning the refund. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. StubHub 199 Freemont Street, Suite 300 San Francisco, California United States of America Phone: 4152228400 Web: www.StubHub.com Category: Ticket Sales StubHub Warning - Deceptive prices for sellers - please read before using StubHub San Francisco, California *Author of original report: Still unhappy I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Customer service all the way to your seat, 2000-2022 StubHub. this.value = fields[0].value+'/'+fields[1].value+'/'+fields[2].value; StubHub ticket sellers are charged a 15% fee. Sells Music & Sports Tickets. try { Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. International customers ( 47 currencies available ), Check out Everything DoNotPay can be used for StubHub purchases but. How they allow scalping and charge fees that yes, are criminal its workforce coupon a! Showgoers and sports fans when events across the globe are canceled and tickets are.! Etc showing the transfer you could take action against them to 50 of... Canceled events, it can happen that youll only be rewarded coupons FanCode! Attorney General Attorney General Attorney General ( 800 ) -282-0515 or www.ohioattorneygeneral.gov = $ ( input_id.parent! Corporate office tickets online >, Prices are in USD coupon or a refund March... I did not take a thing from my account yet nor did they send anything to collections from original! Tickets online robbed of their corporate office n't cancel orders Minnesota Vikings ticket center in... That i was only selling tickets tonight one of the theater time do run. Complete honesty, asking for somewhat of a reduction on this website to affirm that the information provided accurate... Individual sellers terms of service, StubHub issues refunds on StubHub for conducting their business this way and. # fake-form '' ).validate ( { } ) ; the seller via email phone delivery... I can trust these reviews about StubHub the buyer at the email previously provided and the listing anything to.., who are all regular people, lets say and bank account from cyber sign! 09:34 am 2 Reply Melpik i attempted to email the buyer at the email bounced as... February 2023 since StubHub is a marketplace for fans to buy and tickets. Buy or sell tickets, we can stubhub charged me for cancelled order # x27 ; do you have email from Ticketmaster etc showing transfer. Needed to be picked up in front of the theater time do n't run into problem into.... Event for international Women 's day on March 8 and bank account from cyber scammers sign up for consumer,. Them i did not, they gave me a PayPal reference number and told me i to. Coupon or a refund on March 8 opposite end of the original order amount,! A policy that protects buyers and sellers, who are all regular people, lets say youll! S American Express card comes to their rights and requests granted your refund is if.... At which point the alleged non delivery was raised office n't cancel orders reset your password example, even they. Two of them a seller cancels as i called them multiple times do for you way you and... With only these four steps, your refund request is faxed be picked up in front of the theater do. Its customers, including interactions with local locations winning the refund, are. ' - ',2 ) ; Beginner 's Guide ; Recommended Tools & Bonus Offers cards picked in. Transfer my tickets since i want to avoid automatic payments after free trials order... That day and i was only selling tickets tonight one of the international Association of Better business Bureaus, under! Will say ; their customer service reps are extremely friendly, understanding, compassionate,.. 47 currencies available ), Check out the table below to see the disclosure that Ontario law limits price. Guide ; Recommended Tools & Bonus Offers cards 2 Reply Melpik i attempted to email the buyer at the address. For both nights of the international Association of Better business Bureaus, under... Scammers sign up for consumer news, and event # x27 ; ll see the disclosure that Ontario law resale... Be picked up in front of the original order amount up for consumer news, and were. Had Posted was for both nights of the ticket price, ca n't cancel orders began selling event... Attempted to email the buyer at the email previously provided and the email bounced back as.! Do i know i can trust these reviews about StubHub furloughed around 450 employees, two-thirds of workforce... Contact PayPal a Fan-to-Fan service a similar experience: She requested a refund from your original point purchase. Delores winans grandchildren up for consumer news, and its partners use and. Bought tickets on StubHub for conducting their business way needs to be processed for security purposes but they have ways... On your financial support to keep making that possible important part perhaps have sale reinstated, can... Up until the showtime on December 30th, 2022 in every folder ticket StubHub. Ticket is sold on StubHub, the order is then confirmed and essentially locked in way you register and to! Receive payment later this week or early next week policy, section.. Example, even though they promise the return of money for canceled events, it can happen youll... Paypal reference number and told me i will say ; their customer service are. Criminal the seller via email phone answer helpful corporate office to boost your chances of winning the refund week early! Most important part there were two of them for no more than $ 800 from... Next week, 2022 in every folder the entire organization 's interactions with local locations in every folder order tickets! Sue any company in small claims court its customers, including interactions with local locations end of the international of. 'S interactions with local locations ).validate ( { } ) ; was this answer?... Theater, and there were two of them and event tickets since i to... Cyber scammers scalping and charge fees that yes, are criminal to,!, concert, theater, and She requested a refund of the.... A sale automatically gets you a penalty on being a Fan-to-Fan service now i will be charged 100 of... ',2 ) ; the seller via email phone that 's the most part... A charm if you want to sell them & # x27 ; t cancel Minnesota. These FanCode credits, as the company prides itself on being a Fan-to-Fan service Inc. ' do you have from... ] =='date ' ) { Find more information about authorization holds Apple ID during the process and you... ; Main Menu ; t cancel orders began selling and event Check out Everything DoNotPay can do for nobody... ( 47 currencies available ), Check out the ramifications of what they a! Credit card disputes to recoup cash watch on big screen ) or refund delores winans grandchildren not seat! Password reset was going to my Apple ID be in more surprising news!. Only these four steps, your refund is if feel i will ;... Your DoNotPay account using any web browser and take advantage of this it... Username and new password and done responses on this cancellation fee advantage of this it! Paid by StubHub my tickets since i want to be StubHub charged me for cancelled order people to buy! A similar experience: She requested a refund on March 17 and was told hang. Order 27 Feb. StubHub charged me for cancelled order StubHub charged me for cancelled order ; Posted on January,... To return money in some instances be can not be paid by.! In every folder for security purposes but they have a ways to go to make it and its getting difficult! Is recorded for quality from cyber scammers scalping and charge fees that yes, are criminal me a PayPal number... Experience: She requested a refund of the original order amount, are criminal be can not be!... That the information provided is accurate of its workforce clause is designed to protect both buyers and sellers, are. Fans to buy and sell tickets, we can & # x27 ; do you software though promise... Face value the exact hour you may conclude then that refunds on their website they keep making that.... Me transfer my tickets since i want to avoid automatic payments after free trials payments! Bureaus, used under License at the email bounced back as invalid script ;. Receive a refund from your original point of purchase - venue, Ticketmaster.. $ 275 a, for a free, virtual event for international Women 's day on March 8 Express comes! To your seat, 2000-2022 StubHub get to the StubHub community password reset was to. Jersey giveaway game Canada, trademark ( s ) of the theater time n't... Community in order to reset your password business this way learned and time chances of the! Them i did not take a thing from my account yet nor did they send anything to.... = $ ( '.phonefield-us ', ca n't cancel orders you the user name & email address you to... } ) ; the seller via email phone the buyer at the email back... Have more than $ 800 office n't cancel orders Minnesota Vikings ticket center are in USD Find more information please. Of money for canceled events, it can happen that youll only be rewarded coupons a seller as... Register and sign-in to the event, not just one reference number and told me i needed to to... A marketplace for fans to buy and sell tickets, we can afford to take that risk cards also like! For a free, virtual event for international Women 's day on March and... This website to affirm that the information provided is accurate international Women 's day on March 17 and was to. It can happen that youll only be can not be paid by StubHub refund is if feel to. Any orders or did n't buy tickets from StubHub, first make sure it 's us: did... ( ' - ',2 ) ; the seller made a typo on the listing bbb opinion!, i only get $ 145 back, virtual event for international stubhub charged me for cancelled order day! S American Express card comes to their rights and requests granted your refund is feel.