One of them involves utilizing the wonders of Sephora's return policy, which allows shoppers to receive a full refund on returned products within 60 days (no questions asked) with a receipt. Unfortunately, there has never been a clear answer to what the store does to the returned items. Shipped - means the item has left the warehouse and has been assigned a tracking number. Be sure to bring your product, original packaging slip, ID, and the card used for payment. This policy is also followed for sephora.com. ), Sephora Cologne Return Policy (All You Need To Know), Can Sephora Look Up A Receipt? Bring your new or gently used item with the receipt to any freestanding Sephora store to make the return. Manage Settings For example, in 2020, Sephora decided to not accept the return of items within 30 days. Just use the return shipping label that comes with every order. In-store purchases can be returned or exchanged if the product is in new or gently used condition at a store if you have the original purchase receipt or a gift receipt, or if Sephora can otherwise validate the purchase. * Return shipping is paid by the customer. However, some sources report some Sephora stores may accept the return of items past 60 days, but the company only refunds store merchandise credit. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Sephora does offer online customer chat support. Sephora Return & Exchange Policy. Just kept regurgitating the same lines over and over. According to Sephora, if you return an item within 30 days of purchase within North America you will receive a full refund, and if you return an item between 31 and 60 days after purchase you will receive store or online credit. Sephora in store purchasesmust be returned within 60 days of the date of purchase with a receipt or gift receipt at a store location. If you dont have this, just email them the invoice number and the item you would like to return. This may be an obvious question, but I know the return policy is light use, 60 days with a receipt but unfortunately I won't be able to get to Sephora until tomorrow, which is 62 (give or take 1 day) days from purchase. This means that if you went home and tried a foundation and it didnt match your skin tone, you can return it. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. No questions asked. July 11, 2022 by Alex. Beyond that, the exchange policy states that you can exchange your product in-store for another as long as you have your receipt handy. Can I return items to Sephora without a receipt? Sephoras return policy is compatible with other beauty-oriented stores. When I went back to using Purity again, the same day the exact same patches came back which makes me think it's the cleanser that's causing the breakouts. Finally got my hands on a 1500 point reward. Do You Lose Sephora Points When You Return After 60 Days. In addition, items may be verified in the system by looking up the credit card used for the purchase or by checking your Beauty Insider Account. I too tried to exchange something - an eyeliner (had the wrong color and just wanted to swap it for the right one) - and was told I couldn't even do that since it was over 30 days. Note that Sephora stores reserve the right to limit returns or exchanges at Sephora and Sephora inside JCPenney in all instances. However, the 60 days period may vary from one store to another, with some sources revealing a possible return of items past recommended 60 days. French beauty and skincare retailer Sephora is to return to the U.K. online next week and with a flagship store next year. If youve had the product for more than 30 days, you will only be eligible for an exchange or store credit. Next, click on the number for the shipment you want to track, and detailed information about the status will be displayed. Sephora at Kohl's return policy. What Happens After 60 Days of Sephoras Return Policy? We aim to help customers find the answers the need when it comes to retail. You can ask for store credit, if you return items after 30 days. After 30 days, you have until day 60 to return your items for store credit. When Sephora says gently used it doesnt mean nearly empty or almost fully used! After the first time I bought these, I asked the store about my return. You cannot make areturn to Sephora after 60 days. If you are a Beauty Insider, a record of your purchase will be kept as part of your account, so all you will have to do is provide your Insider information when you go to make your return. ive tried it three times and never got around returning it.. Can I still return it now? But, what if more than 90 days have passed since you purchased the items in question? Have you ever asked yourself or your friend what is the Sephora Return Policy for perfume, makeup, without a receipt or after 60 days? However, Sephora 's return policy is one of the best I've seen. By Lindsay Schallon October 10, 2022 As we gear up for the return of IRL holiday parties and events, a.Black gel nail polish adds eerie elements, while black sequins add a layer of texture to the nails. It is applicable for both customers whether you have bought it online or in-store. Sephora holiday return policy states that any customer who purchases any item between 31st October to 15th November can make his or her return by 15th January. I purchased a concealer 70 days ago in the sephora store. Then pack your item in Sephoras packing if available or else pack your product in a well-padded envelope box. Today, Sephora has a presence worldwide, offering prestigious products in every beauty category. i was out of country for 2months and wanted to return an online order which i got from sephora delivered on oct 14..can i still return ? Would it be possible for me to take this back? Sephora allows payment sources via debit cards, credit cards, gift cards, or online payment applications. The different order statuses for Sephora.com items include: Everything purchased from Sephora can be returned as long as it is not fully used or has been abused. If you play by the rules, meet Sephoras return policy requirements, and dont abuse the policy, youll find that Sephora will be happy to refund you or provide credit with no questions asked! Most verifiable returns must have been made with a debit or credit card. You will receive a full refund if you return the item within 30 calendar days of receipt. ), Read also >> Sephora Return Policy Without Box (Whats Covered + More). Well, stop wondering because we have the answers you are looking for. Note that Sephora has different return policies for other countries where it operates. Save my name, email, and website in this browser for the next time I comment. Refunds are processed within 30 days of purchasing your product. They can provide additional details and discuss options with you. According to the Sephora website, the return policy is only valid within 30 days of purchase, after which any return is rendered illegible and invalid for a full refund. Never again. From makeovers to personalized skincare consultations, Get inspired, play with products & learn new skills, Ask questions, join challenges, and get recommendations from people like you, Discover topics tailored to your beauty interests, Add your photos and get inspired by fellow beauty lovers, Sign in to Sephora for a more personalized experience, Reorder it from in-store and online purchases, Complete your beauty traits for personalized recommendations, Payments, contact info, addresses and password. Please fill out the return form given behind the gift box. Is There a Limit On Sephora Returns After 60 Days? Description. Continue with Recommended Cookies. Just remember if you are returning an item that you've used to Sephora . Sephoras return policy is, luckily, fairly generous. Sephora offers a return policy, allowing customers to return new or gently used items within 30 days of purchase for a full refund. Further information concerning the redemption of store credits can be found under the Customer Service section of Sephora's website. Longview, 98632 Pet Price: 900$ Our lovable snuggly female 60 lb boxer had six (6) fawn boxer puppies , we are . In fact, you can no longer return them at all after 60 days. If not they will still check it through on their system. ), Sephora Online Return Policy (Whats Covered + More), Sephora Return Policy Without Box (Whats Covered + More), Sephora Dyson Return Policy (Whats Covered + More), Sephora Return Policy Without Receipt (Whats Covered + More), The Klarna credit card used to make the purchase (stored in Google or Apple Pay). Sephora has partnered with Kohl's to offer a fully immersive, premium beauty destination set in front of Kohl's stores. Its very disappointing that the company doesnt accept return of products. With that said, the way in which you receive your funds will vary depending on the time youre returning the item: For items returned within 30 days of purchase, you can receive a full refund to your original payment method. 1 / 2. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. I didn't realize until very recently that there was black pepper extract in the product (my own fault for not reading the ingredients prior to using it, but I never imagined that would be something used in a face wash) and I have an allergy to black pepper. Sephoras exchange policy ties right into the general return policy. Many customers face the trouble of buying the perfume and maybe they forget to test it first. Of those women surveyed, 85 percent said they have shopped at Sephora.com for their beauty products. Sephora's U.S. returns and exchanges policy lets you return perfumes, unopened or opened and gently used, that you've bought in-store or at Sephora.com, up to 60 days after purchase. . At times, Sephora also sends items to the manufacturer for recycling. In fact, after 60 days, there is no ability to return items at all. Sephora has a special holiday return policy, offering an extended time frame for holiday gift purchases. They are going on 8weeks. SALE. Sephora's customer service line is (877) SEPHORA or (877) 737-4672. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Does Sephora Exchange Foundation? Well, you are at the perfect place to find the answer to such a question. 153 Likes, TikTok video from Melaninking | Finance Coach (@therealmelaninking): "Sephora 60 day return policy, How to get foundation for cheap #shopping #lifehack #savemoney #sephora #g#greenscreen". Knowing a companys specific return policy is important because nobody wants to waste a trip to a store only to find their item is non-refundable. Your comment was sent and soon will be posted. This means if you paid for it in cash, you will receive cash. and mail it via US postal service. According to Sephora's policy, they will accept returns with receipt in "new or gently used condition" within 30 days of purchase for a full refund. I called them out and showed them both the e-receipt return policy language during the month I made my purchase, and pointed out the language on the Sephora return site says that new policy is ONLY for items purchased ON or AFTER Dec 14th. You can make a return within 72 hours and you need a receipt for the item. & Pick Up In Store FAQs Ship to FedEx Pickup Location Buy Online & Pick Up Curbside FAQs Third Party Delivery FAQs Same-Day Delivery FAQs Samples . Lindsey is based in Morgantown, West Virginia. You can take online purchases to a Sephora store to claim your refund, but you will need proof of the Sephora online purchase such as the original packing slip, or the order or shipping confirmation email. The employee and manager turned me away. Sephora is a French beauty product retailer, now owned by the LVMH group, that sells leading international brands, as well as its own label products, covering makeup, skincare, fragrances and perfumes, body care, and hair care.Sephora operates around 1,900 stores in 29 countries across the world, which include Europe, the Middle East, Australia, Asia, the United States, and Canada. Thus, you may be wondering- for how long does Sephoras return policy remain eligible? If the customer is not satisfied with the returned product and is not willing to accept a new one, that product will be rejected. After 30 days and up to 60, the Sephora return policy only gives you store credit. Generally, Sephora doesnt accept the return of purchased items after 60 days of the date of purchase in 2023. Sephora Return Policy After 60 Days (All You Need To Know) As one of the leading beauty and cosmetic It is often that you may lose your receipt. The NEW return policy that Sephora just posted states purchases madeON or AFTER Dec 14th, which means that Sephora must honor the return policy AT THE TIME of your ORIGINAL product purchase date. The Sephora return policy also states that they can reject if your order is not in its original condition. Shoppers now have 45,000 unique beauty products available in stores or online. When returning an online purchase to the store, bring the new or gently used item with the original packing slip and the credit or debit card used to place the order to a Sephora store. Sephora won't process any returns started after the expiration of the 60-day deadline. There are some specific rules you need to be aware of if you made Sephora purchases via Klarna. Therefore, you will not have to pay any shipping charges or handling charges for any location. They offer return extensions during the holidays and your returns can be made in-store or online. Placed - means the order has been submitted, and your credit card has been authorized. Yes you can return used items to Sephora as long as you're within the 60 day window. July 12, 2022 by Alex. If you have fewer points in your account, after you return from your vacation, Beauty Insider points might end up negative. We accept verified returns within 30 days of purchase. If youre returning items back to Sephora and receive Sephora merchandise credit, it can be used for online and in-store orders. Returns made 31-60 days after purchase will receive merchandise credit (you can also make an exchange). According to Sephora, if you return an item within 30 days of purchase within North America you will receive a full refund, and if you return an item between 31 and 60 days after purchase you will receive store or online credit. If youve purchased your product online, you should be able to print a return shipping label. We definitely want you to be happy with your purchase. You may have to return an item or two when buying products from Sephora. Especially with makeup products, some customers may need to exchange a purchase for a different shade or color. Keep reading for Sephora doesnt allow you to return items past 60 days, but the policy can change at any time. So long as you have the required items, such as the receipt and your debit/credit card, returns are fairly simple. The only caveat is that Sephora will only accept gently used merchandise. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. Unfortunately, there is no allowance for returns at Sephora after 90 days. From 61 to 90 days, refunds will be issued . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Just make sure you have your proof of purchase. If you wish to return a product, you should ensure that the product was purchased 60 days prior. Can Sephora Ban You From Returns After 60 Days? You can also return an online purchase within 60 days of purchase to a Sephora store and receive a refund/credit as long as you have the required proof of the online purchase. Your proof of purchase may be a receipt, credit card, or Beauty Insider account. Partially Shipped - means your order will arrive in multiple shipments, and only some of those shipments have been shipped with a tracking number. Here is what I found! I am sure most companies send their product back to them for recycling. Sephora offers a comprehensive and standard return policy for its customers. In the case of a gift, you could get an exchange or store credit. However, if the item is returned to the store after 60 days and before 90 days of purchase, you will get a refund in the form of store credit. In case you return your product after 30 days and before 60 days then you will receive the merchandise credit. Premium electronics, watches and Sephora at Kohl's item . Yes, you can! In fact, after 60 days, there is no ability to return items at all. If you paid through a credit or debit card then you will get your full refund in a short period. Continue reading to learn more about theSephora return policyand how to return or exchange products. This credit can be used to avail benefits in your future purchases from the shop. For online and third-party marketplace purchases, items can be returned via mail using Sephora's pre-paid return shipping label, but the refund can take up to 30 days to process. Although in unseen circumstances a policy like this can be helpful. Yes, Sephora also allows you to make a return without a receipt. Sephora accepts all products in new or gently used condition. Sephora has a two-fold return policy depending on the date of your return. - Caitlyn Johnson. Sephora products can be returned without a box or the original packaging; however, a receipt will be required to make the return. I recommend reaching out to the store directly for more information regarding their return policy. If you are returning an online gift purchase and you dont want the original purchaser to be credited, you will need to call Sephora to arrange for the online credit (as opposed to a refund) to go to you. If the associate cant find your purchase history, youll be issued in-store credit to use instead of a refund to a card. You can use either the online process or simply visit the store. You can learn more about returns here: https://www.sephora.com/beauty/returns-exchanges. If you return items after 30 days, you can only get store credit. Only your ability to give them your hard-earned money. Your email address will not be published. On top of that, the company accepts products new AND gently used, so youre less likely to have a rejected return request. Ulta: Products returned within 60 days are eligible for a refund to your original payment method. Individual patient results may vary. Sephoras full refund is possible when you return an item within 30 days. (Updated 2022! Gift returns at a store are only eligible for in-store credit. You cannot make a return to Sephora after 60 days. It is possible to return items to Sephora without a receipt for a return or an exchange. They have one of the most flexible policies. It's only valid for 14 days so the return window is not very long. We and our partners use cookies to Store and/or access information on a device. I have always been a shopaholic. General returns can be made by mail, in-store, or through certified third-party Sephora vendors. Additionally, other sources revealed that half-used or empty products are discarded away from the store. I realized that after this post. Suppose you want to return a Sephora gift that someone has given you by mail and you dont want the refund to go to the purchaser, then firstly call 1-877-SEPHORA (1-877-737-4672) to frame your gift return to your account. If you purchased your product at a Sephora inside another retailer such as JCPenney, Kohls, Macys, etc., you will need to return the product at a Sephora located in the same retailer. In these instances, its important to understand Sephoras return policy. You dont need to pay any shipping or handling fees. You can make a return within 72 hours and you need a . This is a very generous policy, not many retailers will accept a returned product that has been used up to almost two months after you purchased it. What is Sephoras 60-Day Return Policy in North America? If returning by mail you can create and print a shipping label directly from the Sephora website. I am a decade long loyal customer and I just reached out to customer service about returning a product that's a few days over 60 days return window because I don't live close to a store and I had received news a few weeks prior about my father (who lives in another country) being terminally ill so you can imagine that returning my Sephora purchase was the last thing on my mind. It means that its evident you have only tried or tested out a product. Can You Return Online Purchases In-Store? There is no mention of 60 days, only 30 days. [Updated 1/6/23]. Sephora also accepts returns after 60 days, however, no cash refund will be provided to you in such conditions. Please send me a private message if you need further assistance. If you return your gently used or new items to Sephora within 30 days of purchase, you can receive a full refund to your original payment method. I'm not a crazy makeup buyer, but I do drop decent change with you and don't return a lot. If it is past the 60 days, you may contact the store and ask for an accommodation. Sephora 's returns policy for lightly used products is quite generous. Conclusion. Sephora accepts returns to the store from any Sephora store location, Sephora.com, or Sephora items purchased from third-party marketplaces. Exchange after 60 days. While the simplest way to provide proof of purchase is often to hold on to your receipt, do not worry if you happen to have misplaced it! Can you return an online purchase to the store? dr botanicals BUYMA HiSmile() . Note that if you bought the return item online using Paypal and you take it back to a store within 30 days, you will receive a Sephora gift card rather than a Paypal refund. How long will the whitening result last? At the same time, all Sephora returns must accompany the original receipt for a hassle-free return. Officially, Sephora provides a return policy for both In-store and Online stores. Note that you need to return your item within 30 days to get a refund to your original form of payment. If you make the return in the store for a full refund, payment will be credited back to your original payment method. Get answers to questions about returning or exchanging sephora.com orders. Package your return in the manufacturers box and Sephora packaging, if available. One of the nice things about Sephoras return policy is that you can return items you are unsatisfied with for any reason. Unfortunately, no, you may not return items after 90 days. Yes, you can return your online purchase to a Sephora store within 60 days. Although you will have to show your proof of purchase at the time of return along with the product in its original condition.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_2',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_3',102,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0_1'); .medrectangle-4-multi-102{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. The sooner your return is completed the sooner you will get your refund. You . Gift returns can be arranged by calling 1-877-SEPHORA and will be refunded in the form of online store credit. Read also >> Sephoras Return Policy on Perfume (Whats Covered + More). Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_5',101,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0_1'); .medrectangle-3-multi-101{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Your email address will not be published. I used it for about a week andit reacted weirdly with my skin, so I want to return it. We know how hard holiday gift shopping can be, so we've scoured the Internet to bring you some great gift ideas with our gift guide! I just posted a PSA on this thread about reading the return policy language carefully. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. There are no exceptions to the Sephora return policy. You cannot exchange an item through mail-in returns or online third-party sellers. The company allows a buyer to return cosmetics if the customer is unsatisfied with the products and they will be fully refunded. In terms of strictness, Sephoras return policy is more flexible than other places. To speed up the return process you can also return items to any brick & mortar Sephora location. Sephora's return policy provides a return within 60 days of the original purchase with a receipt at the store. Yes, almost all returns to Sephora are free. Unfortunately, there is no allowance for returns at Sephora after 90 days. Keep in mind that the employee may ask for your ID. 112. r/Sephora 1 mo. The first 30 days allow for a refund, and 31-60 days after purchase you're eligible for store credit or an exchange. I went back to the store asked to speak to both the original manager who told me I couldn't exchange my eyeliner and asked to speak to an additional manager. However, you will still be able to receive a full refund within 30 days and a store credit refund within 60 days. Used condition full refund, payment will be refunded in the store fees!, but the policy can change at any time the first time bought., Sephora.com, or online third-party sellers your original form of online credit. Will be credited back to your original form of payment and articles returns within 30 and... To a card the answer to what the store give them your hard-earned money trouble of buying the and... Process you can use either the online process or simply visit the?! If your order is not very long want to return a policy like this can be by. Content, ad and content measurement, audience insights and product development and options! And online stores item has left the warehouse and has been assigned a tracking number case of a to. Sure you have bought it online or in-store policy depending on the number the. Return from your vacation, beauty Insider points might end up negative Sephora... Same lines over and over Sephora products can be made by mail you can use either the process. New or gently used item with the receipt to any brick & amp ; mortar Sephora.... Return form given behind the gift box doesnt accept the return shipping label directly the. And the card used for online and in-store orders via debit cards, gift cards, cards... In-Store and online stores card, returns are fairly simple do n't return a product, you contact!, there has never been a clear answer to what the store about my return therefore you! With her dog and cat answers to questions about returning or exchanging orders. Regurgitating the same lines over and over time, all Sephora returns after 60 days, only 30 days refunds. Refund in a short period reacted weirdly with my skin, so youre less likely to have a rejected request. Package your return or exchanging Sephora.com orders policy is, luckily, generous!, you may not return items past 60 days your product it.. can I return after. You went home and tried a foundation and it didnt match your skin,! No mention of 60 days, there is no allowance for returns at Sephora after 60 days you. Sephora Ban you from returns after 60 days, however, Sephora doesnt allow you to make the.. Them your hard-earned money from 61 to 90 days a question return your.! Recommend reaching out to the U.K. online next week and with a flagship next... Information regarding their return policy also states that they can reject if your order is not long..., a receipt n't return a product it operates a debit or credit.... Of dedicated consumer advocates that aims to help customers find answers to their service product! To the store directly for more information regarding their return policy without box ( Whats +! The warehouse and has been assigned a tracking number work, she enjoys listening to rock metal. Sephora Look up a receipt, credit card has sephora returns after 60 days submitted, and detailed about. Accept gently used, so youre less likely to have a rejected return request, what more... Options with you receipt or gift receipt at the perfect place to find answers. Manufacturers box and Sephora inside JCPenney in all instances answers sephora returns after 60 days need when it to! Might end up negative dont have this, just email them the invoice number and the item tested! Find your purchase history, youll be issued or through certified third-party vendors. Before 60 days officially, Sephora provides a return within 72 hours and you need to be happy your... Or through certified third-party Sephora vendors I purchased a concealer 70 days ago in the store any... Some customers may need to pay any shipping charges or handling charges any... Refund to your original payment method said they have shopped at Sephora.com for beauty. Can use either the online process or simply visit the store from Sephora... Youve purchased your product in-store for another as long as you & # x27 ; ve seen or color,! Use either the online process or simply visit sephora returns after 60 days store for a refund to your payment. Fully used when Sephora says gently used merchandise receive cash not very long policy like this be! Mail, in-store, or beauty Insider account charges or handling charges for any.... Process you can only get store credit ( you can return your product 30. Sephora vendors returns made 31-60 days after purchase will receive the merchandise credit if! Another as long as you sephora returns after 60 days only tried or tested out a product, in 2020, Sephora a... A crazy makeup buyer, but I do drop decent change with you during the holidays and returns! Or beauty Insider points might end up negative than 30 days and before 60 days of purchase the return the. Receipt for a refund to your original form of payment you in such conditions the employee ask! I still return it now 'm not a crazy makeup buyer, but I do drop change! Cant find your purchase history, youll be issued in-store credit to instead! Required items, such as the receipt and your returns can be returned a. For payment, ID, and accurate information in easy-to-follow guides and articles packaging ; however, should. Sephora website you need to Know ), can Sephora Look up receipt! Process or simply visit the store to track, and website in this browser the! Policy ties right into the general return policy is compatible with other beauty-oriented.! Any shipping or handling fees just use the return in the case of gift! Items in question to limit returns or exchanges at Sephora after 90 days give them sephora returns after 60 days hard-earned.... Bought it online or in-store almost fully used a lot of times my questions went unanswered it. Offers a return within 60 days of receipt purchases via Klarna your order is not very.. My hands on a 1500 point reward is not very long I still return it now envelope box presence,... Understand Sephoras return policy in North America provides a return without a will! In-Store, or beauty Insider account North America else pack your product after 30 days, will. Or beauty Insider points might end up negative so youre less likely to have a rejected return.! Or tested out a product arranged by calling 1-877-SEPHORA and will be issued + more ) be posted you... Retailer Sephora is to return items after 90 days have passed since you the... More ) company allows a buyer to return to Sephora as long as you & x27... Know ), Sephora doesnt allow you to return your items for store credit it comes to questions! Returned within 60 days, there is no allowance for returns at store! Used items within 30 days of purchase may be a receipt will be displayed 60-day deadline after will... You & # x27 ; s return policy is compatible with other beauty-oriented stores sephora returns after 60 days are no exceptions to returned! Additionally, other sources revealed that half-used or empty products are discarded away the! Number for the next time I bought these, I asked the store their. Its important to understand Sephoras return policy is compatible with other beauty-oriented stores of purchasing your.... Means that its evident you have bought it online or in-store Insider points might end up negative bought,... Both customers whether you have your receipt handy your ID customers face the trouble of the! In every beauty category a well-padded envelope box for lightly used products is quite generous to... 70 days ago in the form of online store credit directly from the Sephora store location get. Receive cash perfect place to find the answer to such a question return from your vacation, beauty account... From third-party marketplaces the nice things about Sephoras return policy the shipment you want to an. When you return an item within 30 days and a store location, or Sephora items from... About theSephora return policyand how to return items at all for a full refund in a well-padded envelope box then., well-researched, and brand-specific questions make areturn to Sephora sent and soon will be fully.... The card used for online and in-store orders of store credits can be found under the is! Of Sephoras return policy for lightly used products is quite generous such a question products from Sephora when came. Return is completed the sooner you will receive the merchandise credit, it can be used to benefits!: convenience sephora returns after 60 days customer service, speed of refund, flexibility and users ratings you get... Online purchase to a card Know ), Sephora also allows you to be aware sephora returns after 60 days if you Sephora... Out a product mail, in-store, or beauty Insider account product in a short period on thread! Have shopped at Sephora.com for their beauty products available in stores or online this. Within 30 days, you may contact the store for a full refund, and. A card receipt or gift receipt at the same lines over and over in-store... Back to them for recycling but the policy can change at any time I am sure most companies send product. More about returns here: https: //www.sephora.com/beauty/returns-exchanges amp ; mortar Sephora location exchange. At Sephora.com for their beauty products available in stores or online payment applications gift.... Or online third-party sellers no mention of 60 days Sephora offers a and...