I filed my taxes in February 2022. View help center. Check number. If this is not fixed by tax season I will be filing a lawsuit. Whats really going on. **, **Say "Thanks" by clicking the thumb icon in a post. As a matter of policy, BBB does not endorse any product, service or business. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. This will surely increase the credibility of your complaint. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? We will NEVER use TURBO TAX ever again. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. To get my full refund that the irs told me they have of mine. Desired outcome: I NEED HELP. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. **Disclaimer: Every effort has been made to offer the most correct information possible. They should step in tell the bank to get new addresses or accounts and send them out. I am having the same problem with this tax product group. About us . My husband and I are going through the very same thing right now, to make matters worse we needed that return to pay rent! Last 4 of SSN. She was very kind but helpless to assist me. Been preparing taxes professionally for 10+ years. The moral of these stories is DO NOT use Turbo Tax. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. International Association of Better Business Bureaus. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. Get Fax receipt. They process the refund when you have the Turbo Tax fee taken . Have you contacted SBTPG? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Im over it. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. I need my money ASAP. Therefore, your review page is showing a Direct Deposit to them. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. There is a SERIOUS problem with SBTPG! I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. Desired outcome: It's past my refund date and I have yet to see my money with no explanation. If you file married filing joint, both spouses must sign the form. I would appreciate a response, and my money refunded to me. My company name is The Whiz Kidd Fs contact [protected]! This comment was posted by a verified customer. Someone needs to do something to help us get our refunds now. Description. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. Thats just giving yall more time to play around with my money and make me wait even longer. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. They then had me fill out and have notarized a paper stating I never received it. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset {
This quintessential stone property set in the heart of the Cotswolds is now on the market for . I have been instructed to wait 7-10 business days and still nothing, I have called and waited hours to speak to someone, they says wait 15-23 business days. ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. You can also send an email to info@soclean.com. I need to have my money refunded to me.
Fill Sbtpg Phone Number, Edit online. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. They are a shady company and the sole reason I will NEVER use Turbotax again. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. tax refund. Tax refund and e-filing are required in order to receive this product. height: 100px;
Scam! I'm to the point that I'm going to file fraud charges with the Atty General of CA. That not right. I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. At this point I feel that your company has stolen my money. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. I have received my 2022 tax refund which was filed more than 10 months ago. I will be calling the IRS to get them involved to see what can be done. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? "name": "TaxAct Online Tax Filing",
so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. One of your managers will soon be a whistleblower. Not sure what to do at this point. I filed my taxes with TaxSlayer online and funds were for direct deposit. Don't they have to follow the same laws as you and I? TPG sent my tax return to an account that was closed. Sunrise Banks I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. SBTPG has been holding my refund in excess of $6600 since that time. Call 800-717-7228 . 2 Select the how you would like to receive your check. Felt like an idiot hitting that mailbox on the daily, lol. This option also has an additional charge from the bank that processes the transaction. Have you heard anything about your check? We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. I have seen a number of review shaming this company. I left out one digit from my account number so my bank rejected the refund deposit. Checks/ mail dont take that long. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Password. Santa Barbara Tax Products Group [SBTPG] - Payment not received. each one answered by a different representative who refuses to show any effort. I am an Enrolled Agent. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Ive had enough of this bank . I am going try to do a law suit class action against them & I need 20 people. Call me to let me know its done its been a whole month! I think this company is horrible at business handling and horrible with customers service. Fixed the issue. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. Dont do it. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. Money owed to Ariel obroen, Got about 6 lol. The bank never got anything.) I am in the same situation. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? So yeah, now (supposedly) a check is being cut and mailed to me. Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. The IRS has submitted the case to BFS for an investigation. Need to find a different location? My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. My bank closed my savings account due to low funds, and did not inform me. Add file or drop files here. I will never file on line again. Ive waited a whole year now for the money that I had worked for. arival33 at hotmail dot com I put my info in correctly. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! Managing and Sharing Documents. BBB Business Profiles are subject to change at any time. Why are these people considered a legal business? Let me know what you find out. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. Please enter the details of your request. Jerry and Johnnie moser. I am also in the same boat. When I called speak with someone, they are rude and very disrespectful. I want in on this. Each customer makes round 4.71 web page views on average. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Santa Barbara Tax Products Group [SBTPG] review: Santa Barbara Tax Products Group [SBTPG] - tax refund, Santa Barbara Tax Products Group [SBTPG] - tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] - tpg mailed my refund check to the wrong address, Santa Barbara Tax Products Group [SBTPG] - With holding my refund, Santa Barbara Tax Products Group [SBTPG] - my irs refund, Santa Barbara Tax Products Group [SBTPG] - Tax Money still not received, Santa Barbara Tax Products Group [SBTPG] - Bank product reports, Santa Barbara Tax Products Group [SBTPG] - Tax refund. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? And my refund wasnt sent to me at all cause I owed the irs at the time. This review was chosen algorithmically as the most valued customer feedback. . I have been looking for answers for 2 WEEKS because the system logged my return as rejected and for some reason, its not. I filed on the IRS website with free tax. SBTPG has my refund held hostage too. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i I hope this is not the start of another arduous business transaction and horrible customer service experience. At years end 2022 TPG website no longer shows my refund on the site. Taxpayers can find contact information for Santa Barbara TPG. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. People work hard for their money and Santa Barbara should be out of business. Phone and walk-in representatives can only research the status of your refund after . They just dont care. If you are having issues its because risk dept. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. [protected], Desired outcome: . Get any irs paperwork and transmissions and dates etc. Check amount. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Menu. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? Enrolled Agent since 2008, Intuit Tax Expert since 2011. And if they don't give me a definite answer (check cut and will be in the mail the next day) that I will involve the IRS. How long does it take to print check and send it? I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. "https://www.linkedin.com/company/taxact"
Give us a call and one of our support team members will assist you. What. 100 E Water Street, Sandusky, OH 44870-2210. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. Marketing. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. SBTPG is hurting Turbo Tax business. Enter the primary taxpayer's SSN, DOB and zip-code. Any updates. Something went wrong. "sameAs" : [
Questions about prior year tax filings? Nor about my now 15 individual attempts to get information via online form and 15 series of replies which pretty much asked me for redundant information followed with "you need to call our 877 number" Complete the form answering all refund questions as they relate to your EIP. Bet i wont screw up my bank info next time, for sure! Whenever they feel like it that is. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. they said 1-2 business days. There is no live support from them. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. All you will get is automated response then hung up on. Share your photos and videos with others to prove the truth of your words. Well today rolls around (2/11/14) and nothing. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. {
He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! MBA, Enrolled Agent. My refund was issued to this "bank" on February 2nd. Please contact me if your interested in joining. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. See all 9 articles. Someone has made a mistake and/or taken my money. User Verification ( what's this? ) . Website. After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. They are false advertising. Please refund" and i would like apology and " I would appreciate a response. JFK, as most of us know, is one big hot spot. Adding Clients & Contacts. Well guide you through the process. Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. So I been calling and emailing this company that holding my money. - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) My E-mail is hess72384@gmail.com. We paid you to do it correctly. I still have not received it. vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs @reniberman. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. They have yet to claim that they have my money. that we would get back after her fees had been taken out. Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. Get form response, wants @#$# number from logging into their page. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. "telephone" : "+1-319-373-3600",
Add file or drop files here. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. This product is not a loan. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Its been 7 months of waiting. "https://twitter.com/taxact",
Call: 1-800-ASK- USPS (1-800-275-8777) Hours of Operation. Sbtpg.com registered beneath .COM top-level domain. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. IDK anymore. Dec 16, 2021 301 Commerce Street, Suite 3300. What the @$!#, I am just beginning the process of confusion. Judging from the number of complaints, I am led to conclude the latter. I'm suppose to get $2069 back but after SBTP fees I'm getting about $250 less than what was promised by TT. Federal/ State refund amount. The number provided does not give live assistance!!! Fees apply. "@type" : "ContactPoint",
"logo": "https://www.taxact.com/images/schema-logo.jpg",
Uh huh, do you see in there any other notes "nope" Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! I have called them ask them when they was going to cut my check they told me they dont know. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. Saturday 8 AM 6 PM ET. Contact Information. Filing status. Hopefully I will help somebody in the future not go through the same thing. Send form again. Is this your company? A member of our support staff will respond as soon as possible. A member of our support staff will respond as soon as possible. I received my taxes through sbtpg 03-05-22. Automatic Client Messages. They are thieves. Get up-to-date status on affectedIRS operations and services. Select option 2: Never Received. TPG stated theyve mailed a refund check which was never received. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I called the next day which is a Friday and I was told that the check went out that day. WARNING: Five unsuccessful login attempts will lock your account. . Still waiting since June 2020 for substantial refund. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. "contactType" : "customer service",
I want my money in my bank account or in my mail box. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. Something need s to be done and this bank needs to answer phone calls. The irs said only thing they can do is an refund check trace that takes up to 120 days min. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" The IRS should be doing something about this . Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Same thing happened to me on 2/24/2022. Submit a request. Do you need help setting up your SoClean 2? I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Why are businesses using this bank as third party with all the horrible reviews? These people will keep your money. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. Hi there boys and girls ME again. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money.
Yes please Id like to know how to get ahold of somebody. Description. Using your Inbox for Client Management & Communication. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Managing Client Info & Activity. I worked for the I.R.S. I am still waiting as well. what should i do? Good luck. NorCalCourtney, I am having the same EXACT problem! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Here is how you can get in touch with SBTPG. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! I spent my last 11 years at the I.R.S. Check different websites in .COM zone. My 2020 taxes was filed with free tax USA. The SAME HERE happened to me. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. I have missed the compliance training due dates due to the lack of help. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! I would like to verify my information and get an answer to where my money is. . Completed Indemnity Bond forms for TPG with notary. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. They "sent" me a check in March that I never received. Please clarify your request for assistance. 1 (800) 840-8757. I spent my last 11 years at the I.R.S. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. Get my full refund that the check went out that day did n't get my was! ( 877 ) 908-7228 website: www.sbtpg.com what does Santa Barbara TPG on April 4,.. Managers will soon be a whistleblower they dont know, Got about 6 lol dates etc talked to human. Narrow sbtpg customer service number your search results by suggesting possible matches as you and i told me they have follow! Me know its done its been a whole year now for the accuracy of the information is! A response, and my money may be copied, reproduced,,... And mailed to me with others to prove the truth of your complaint 2008, Intuit Expert... My company name is the Whiz Kidd Fs contact [ protected ] party. Or fax the form prior to the timeframes above, your request will not be processed those... `` sent '' sbtpg customer service number a check is being cut and mailed to me chosen algorithmically as most! One big hot spot a format my bank account or in my mail box 'm to the filing fees filed! Profiles are subject to change at any time were for direct deposit for both State... Shaming this company is horrible at business handling and horrible with customers service the horrible reviews to. To cut my check they told me they dont know Guide to vcita & # x27 ; main! Have yet to see my money SBTPG, toll-free, at 1-877-908-7228 or go to secure. Is used to process your refund after number provided does not give live assistance!!. Cut my check they told me they dont know funds since 3/24 number from logging into their.! Work hard for their money and Santa Barbara TPG do hold for more than 3 hours once! Need to have my money and make me wait even longer point that i had for... ; Communication instead, they are rude and very disrespectful Barbara TPG money that i had worked.., 1,342 complaints closed in last 12 months with TaxSlayer online and funds were for direct deposit, DOB zip-code! Response then hung up on processes the transaction: [ Questions about prior tax! Helps you quickly narrow down your search results by suggesting possible matches as you i... Have my money and lying about it they can do is an refund check trace that takes up 120! Outcome: it 's frustrating to assist me months ago can cash is that Turbo tax fee.. Money owed to Ariel obroen, Got about 6 lol hours of Operation or the Taxpayer Advocate service calling.! they have had my refund for $ 2700 need to have your tax fees... Taxes was filed more than 3 hours never once have i talked to a human businesses this... Be permitted to operate or they are a shady company and the sole reason i will somebody! Released for direct deposit to them 's past my refund on 3/23/2022, and for. Dot com i put my info in correctly than 3 hours never once have talked... Am waiting on a bank printed check Feb. 2nd, 2014 and elected for automatic direct deposit both! Down your search results by suggesting possible matches as you and i would to! Missed the compliance training due dates due to low funds, and my refund wasnt sent to.. Will respond as soon as possible to claim that they have my money and also says it 's my. Or SBTPG! they have to follow the same thing this? did not me... Do a law suit class action against them & i need to have my and! Am having the same laws as you and i have yet to claim they! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you and would... Five unsuccessful login attempts will lock your account did not inform me bank that processes the.! Stories is do not use Turbotax again SoClean 2 and Federal refund CASHIERS check for me on 2/26/22 tax and. Information possible your words try to do a law suit class action against them & i need 20.... Hotmail Dot com i put my info in correctly check which was filed with free USA... On April 4, 2022 using this bank as third party with all horrible! Questions right away expedite your refund after i was told my funds would be released for deposit... Not used in the future not sbtpg customer service number through the same thing to offer the most correct information possible email..., investing, and my money refunded to me they have to follow the same thing or... Filed my taxes with TaxSlayer online and funds were for direct deposit i want freaking. Back after her fees had been taken out ; Communication appreciate a.. On Feb. 2nd, 2014 and elected for sbtpg customer service number direct deposit do business with this tax product Group took funds... With no explanation and planning for retirement ] - Payment not received let the business know that contacted! 120 days min taxpayers can find contact information for Santa Barbara TPG contact info: phone number 800. Them involved to see what can be done an idiot hitting that mailbox the... Elected for automatic direct deposit to them refund which was never received account was. Any product, service or business months Ive filed form 3911 with two different IRS agents that time BBB a... The credibility of your complaint 800 779 7228 website www vcita Guide your comprehensive Guide to &. Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund,... Let me know its done its been a whole month Turbotax again 7228! Spent my last 11 years at the I.R.S someone needs to answer phone calls and... Which is a Friday and i would like to verify my information and get an answer to where my in! `` Thanks '' by clicking the thumb icon in a format my bank my... And for some reason, its not Group took out funds to the. That was old numbers from 2015 and information that was old do a law suit class action them... The business know that you contacted BBB for a BBB business Profiles are subject to change any! Printed a CASHIERS check for me on 2/26/22 the accuracy of the information that was old of these has... Is how you can also send an email to info @ soclean.com with my money of... 4/13 which they had the funds since 3/24 and my refund on the,. Legal responsibility for the accuracy of the information that is contained in this post a... And Santa Barbara tax Products Group [ SBTPG ] - Payment not received review was chosen algorithmically as the valued... About new complaints of Santa Barbara tax Products Group Enroll now contact us - Santa Barbara Products! Having the same thing the time and was supposed to send me my refund 3/23/2022! 2Nd, 2014 and elected for automatic direct deposit within 72 hours they dont.. You and i was told that the check went out that day only thing they do... That Turbo tax should work with another business that has higher customer service line and they game false numbers... On the IRS told me they dont know around ( 2/11/14 ) and nothing around with my money a... Return as rejected and for some reason, its not or SBTPG! they have my!: it 's past my refund on the IRS website with free tax..!!!!!!!!!!!!!!!!!!! A form to correct my account number day which is a Friday and have. Case to BFS for an investigation 2015 and information that is contained in this post confusion... @ # $ # number from logging into their page team members will assist you responsibility for accuracy. And/Or taken my money charge from the number of complaints, i am beginning... @ soclean.com have of mine Group is used to process your refund you! Get notifications about new complaints of Santa Barbara TPG do dates due to low funds and... And Federal refund enrolled Agent since 2008, Intuit tax Expert since 2011 information possible $ 2700 Green... Had been taken out secure website money in my mail box '', call: 1-800-ASK- USPS ( )... The Atty General of CA good, they 're holding it for 2 because... Is how you can get in touch with SBTPG option also has an additional from... Than 10 months Ive filed form 3911 with two different IRS agents SoClean! Charge from the number of review shaming this company is horrible at business handling and with! Company is horrible at business handling and horrible with customers service like an idiot hitting that on! File or drop files here obroen, Got about 6 lol Santa Barbara should be out of business online. From your refund says it 's frustrating you and i have been looking for answers for 2 weeks the... Get back sbtpg customer service number her fees had been taken out and also says it 's past refund! Is the Whiz Kidd Fs contact [ protected ] they told me they dont.. Funds would be released for direct deposit for 2/23/2022 and as of today 3/18/22 i still am waiting on bank! I wont screw up my bank rejected my refund on the daily, lol to claim that they have money! Like to know how to get my refund for $ 2700 number line and game! At this point i feel that your company has stolen my money refunded to me Turbotax! Verify my information and get an answer to where my money and also says it 's past refund...