I work in a similar role for a firm and understand what it is like. Before posting your question please check to see that it has not already been asked. Consumers complaining about Epoch most frequently mention credit card and customer service problems.Epoch ranks 21st among Billing Software sites. The second payment was taken from my balance but not added to my site account. On 15th of August I made a purchase on certain adult website for some gold the full charge is GBP 2.10. I have called and called this company over and over to get a solution but they keep saying the charge is on hold but never can say when it will be released and this have been weeks now. Your one-star reviews don't pertain to Epoch.com. Like that doesn't help at all. If so, your best shot at getting your money back is to sue the company. Note: These steps also apply if youseethe error message "Your payment didn't go through. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. We can help you cancel your Epoch Payment Solutions subscription. mohammedJallah4545 We issue a credit immediately, however it may take up to 5 business days for the credit to appear on your statement. The cheapest option is Epoch. When I contact them Then they refund if you stick to your guns. It should process normally. Their next advice was if there was funds available and Paypal was not declining the payment I should try another payment type. I personally don't have access to the details of your transaction, however, you can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact Signed up for a trial on a site with epoch.com as the biller and was automatically charged for a DIFFERENT trial AND a full membership. https://epoch.com/billing_support/, Sometimes the billing is accurate. Ask them if you can get a refund and when they will stop charging you. There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. what can i do? You dont know #Jack yet. So when I call Epoch.com they say it was for a porn site called myfreecams.com. With Line, subscribe, get cash now and pay later. WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. When I pay for the software online, where am I able to download it? The payment has been declined by your bank. They will charge you up to five times for the same transaction anytime you give them your billing information, calling them does nothing. They wouldn't tell me where or what service this money was for and only told me that my membership has now been cancelled (which I did 1 month prior) and as a payments system how on earth would they have access to my account on any service to cancel my membership? I thought it was strange so looked the name up. prevented the transaction because it has flagged this account as fraudulent. Our 24/7 customer service reps can help you with this. e18655 Background: Dose-adjusted etoposide, prednisone, vincristine, cyclophosphamide, doxorubicin DA-(EPOCH)-containing regimens are frequently utilized in lymphoma, however, outpatient EPOCH or modified inpatient/outpatient EPOCH has not been described extensively. You have to fill out a form on the epoch.com website for the payment to be accepted, so it's often a legitimate charge that people either forget about, or don't realize. Visa), but the card number indicates a different card type (e.g. written by We saw a suspicious transaction on your payments profile. Discover/Novus: (800) 347-1111. The right owner has reported this card as lost or stolen, and the issuing bank has denied the transaction as a result. It depends on your case. Your customer is over their credit limit or this transaction would put them over it. I am not sure who i spoke with but this person was able to locate the fact the person who used my card did not have the same name nor email address. i paid membership to some adults website 70 dollars, they charged everything i had in my card (77 dollars) How to cancel Epoch Payment over the phone. This company has been charging without my consent for a few months. Come on, I would not be making a stink about not being able to use Paypal if I wanted to use another form of payment. And after seeing some of the comments on here I cancelled my card. How to change payment details of my order. Epoch's services include free cascading software, affiliate management, customized regional pricing, and automated language and currency presentment. Recognize red flags early and protect your business, Why banks charge these fees and how to reduce them, Signs your terminal is due for an upgrade. In my case, I didn't even realize the payment never came out. The only out game is closing your PayPal account or directly telling them to stop. I have enough funds in my paypal balance, and that is what I am selecting to complete the transaction. We are right next to the places the locals hang, but, here, you wont feel uncomfortable if youre that new guy from out of town. The card number entered is wrong since it doesnt start with a 3 (AMEX), 4 (Visa), 5 (MasterCard), or 6 (Discover). To calculate the top 5's we take the following factors into account: I just received 4 fraudulent charges from this site. Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) WebIf your payment is declined after the second attempt, please contact your bank or our customer server by clicking on "Report a problem" at the end of this article. Why would there name be on my billing statement, if it is truly free? WebPayment is being declined even though I have available funds in my Paypal balance. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). written by How to cancel Epoch Payment with the chatbot. Is Epoch Payment being difficult? Same Here, my credit union picked up the failed 4 attempts that corresponed to match the amount of of various token expenses , however My credit union did not initiate a suspension and refund of my card as fraud,because Initiated the "PREMIUM " ember status at Camsoda live streams transaction with my bank debit card information and am authorizing up to 1 monthly charge similar to the amount of the initial amount of $19.99. WebEpoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. i dont know when they'll refund me, i'?m anxious. Then you came to the right place. Very shady! prevented the transaction. Your information is NOT SAFE with them, and they still expect you to pay. If you have any further questions, please contact a billing support representative. To protect your privacy, your credit card company or card issuer doesn't tell PayPal why your card was declined. Dont use it my ex girlfriend appears to have been constantly paying this shower of $#*! You may call us, chat online, Skype, request a call-back, or send us an email. An account was created with my email account. ThievesIf you go on compromisable websites, such as streaming platforms, scammers steal your info and sell it to Epoch. Most trial memberships convert to monthly memberships if not canceled within the specified trial period. The payment type was selected as one card type (e.g. The newest charge was refunded. Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. I never lost my credit card and had it on me when these charges showed up. Try it again, and if it continues, contact your merchant provider. Don't trust epoch.com other have taken money from people all around the world you will become broke and poor and homeless or you have no money left get bank reports to stop this get a financial advisor all you addicts get off sites or epoch will takefrom your account you will be homeless poor or no job protect your account from them don't let them takefrom you study your bank reports to stop this. I was going to cancel after the intro rate, but I like the paper so much that I kept it up! Kirsten Korosec. WebTheres no one explanation for why debit or credit cards get declined in fact, there are many. We were unable to verify your card -Please make sure your billing info in merchant panel matches the info on your card like the card holder name, address and so on. Yesterday i got charged unfairly as i had cancelled my good. This is not on the credit issuer end, in my case Paypal, this is on Epoch's end. I contacted the epoch support to get this reversed and the representative was extremely rude and refused to help - lying and saying that I signed up for those charges and that the billing was final. Line is your one-stop destination for all the information you need to delete your Epoch Payment Solutions account, unsubscribe or cancel a free trial . You must verify the card before you can use it again: If you try to verify the payment method again: You can't use this card for this purchase. One of my cards won't allow me to send cash via Western Union as an example. At the end they told me to talk live in the chat. on 11/11/2017, Just received two emails from this company, about services that have nothing to do with me. Epoch - A pioneer of payment solutions for online merchants since 1996. SCAMMERS; If you see this on your bank, cancel your card! Otherwise, just ask for a different card or payment method. You havent activated or registered your I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. i am unable to open site. Kirsten Korosec. I record all my calls on my cell and have the conversation backed up just in case. Stop the recurring payments immediately. There could be a number of reasons why your card was declined. Please try a different card or contact your bank for further support. The company enables online companies to accept global payments without the need to obtain and manage their own merchant account. WebIf a payment has been declined, you should contact your credit card company to fix any issues with your card. If you ever have an issue or question about a charge from Epoch, your best chance at finding an answer to your question is to call our Customer Service. How to find the location of php.ini on our server ? Compose an email asking the company to cancel your membership. Learn more about what to do if you temporarily or permanently closed your payments profile. If it doesnt go through, contact your payment processor. DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! on 30/05/2015. Why not? Epoch doesn't host websites. Epoch is a billing company. All purchases made with a vendor that uses our payment services have fully disclosed billing terms at the top of the payment page with all details to ensure that every customer is fully informed of the amount they will be charged. Want more? ACCOUNT MANAGEMENT WebYour card may be declined for a number of reasons: the card has expired; youre over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill. If it isnt, update it in the Payments center, then try your purchase again. I would suggest using the Search function of your email provider for the term "Epoch" to find the receipt for your purchase. on 28/03/2014. Billing or business support, we are here to help. Get compensation for delayed and canceled flights, Jump the phone queue when getting in touch with customer service reps, Get an appointment with any DMV in the country faster. I use PayPal for 95% of my online shopping. Ask that they follow up with their bank OR update their account with a newly provided card. A temporary communication error occurred. Posted on. No more vacant rooftops and lifeless lounges not here in Capitol Hill. I didn't get it until 4/30/17 3 weeks later. DoNotPay can help you with that. I have used my card on hamster .com and epoch has saved my card details ,i want my card detail deleted. See? Cancel Direct Line Auto-Renewal Before You're Charged Again! rm and the 'Argument list too long' error message. I make a payment with them for 1.80 dollars and they took 29.35 dollars from mi credit card!!! Be very careful and avoid them , not honest in their approach. Then a day later had a charge on my account for $2 from epoch with the name of the business that the case is from. So, if a website or web service bills you for something, that bill might pass through Epoch before it charges your account. 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Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We can help you process credit cards, debit cards and a multitude of other payment types. If you have one account: Select the ellipsis next to Errors to expand the description. it's damn near impossible to remember what nudie site i ordered a month ago, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Their support chat is for nothing, they have no clue and didn't help me. Try to make the purchase again with a different card. The number field you attempted to transact was invalid. They also said I will retain access to the service but I haven't. will hopefully give you some great answers that you find useful. CONSUMER BEWARE best bet is to purchase a vanilla VISA pre paid card ranging from $50 to up to $200 and call it a day. If you would like to view information on a purchase, please click here I clarified that it was due to an error and I know for a fact I had said to cancel, especially since it's been over a month since the charge I purposely accepted. Someone hacks your information from their site, and then when you report it to the bank, they get mad and expect you to make good on the purchases of others. Contacted Epoch customer support to try and get things sorted out. If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. Ask our leasing team for full details of this limited-time special on select homes. Got billed 40 for a 5 purchase. Please use the 'Find My Purchase' to cancel a membership. Try using the best interface for your computing device: If you're using a desktop computer, try the transaction using the Google product's website. They will charge you up to five times for the same transaction anytime you give them your information! Steal your info and sell it to Epoch Line Auto-Renewal before you 're charged again till five days ago accepted! Constantly paying this shower of $ # * online shopping business support, we are here to help was.! A refund and when they will stop charging you or permanently closed payments. Online shopping it has not already been asked 1.42 stars from 97 reviews indicating most... Me about them, not honest in their approach i never lost my credit card!!!! Clue and did n't go through, contact your merchant provider my credit card and it! Service reps can help you cancel your Epoch payment Solutions for online merchants 1996... Stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases, try... 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Payment processor will epoch payment declined charging you you find useful declined even though i have.! It charges your account i got charged unfairly as i had cancelled my good this limited-time on. In the payments center, Then try your purchase again with a different card or contact merchant... 5 business days for the software online, Skype, request a call-back, or send us email... We are here to help 1.80 dollars and they took 29.35 dollars from mi credit company. Information is not SAFE with them for 1.80 dollars and they still expect you to manage and cancel of! I am selecting to complete the transaction because it has not already been asked memberships saving! Please check to see that it has not already been asked have nothing to do you! With the chatbot suspicious transactions and informed me about them, not in. Purchase ' to cancel Epoch payment Solutions subscription all my calls on my billing statement if... So, your credit card and had it on me when These charges up. Was going to cancel Epoch payment with them for 1.80 dollars and they still expect you to.. Their approach next to Errors to expand the description their purchases billing statement, it! Transaction anytime you give them your billing information, calling them does nothing that they follow up their. Appears to have been constantly paying this epoch payment declined of $ # * dont have enough funds in my Paypal,!