To check the servers of Discovery Plus, you can use Downdetector. And for the Sky welcome channel to appear on your TV. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. This is so weird. Its time to contact your service provider. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. "Contact your provider to find out how to watch". Switch your devices back on. Now, on your phone or computer: 5. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Been having same issue since last year's free year subscription ended and the new one started. Login in with your Sky account on the page. You have only addressed specifically "access discovery+ through the Sky Q app". Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Head to theSettingsof your Sky Q Box. Because youll still be able to watch your favorite Discovery Plus show later. You should check your internet speed. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Please help. But luckily, there are many 3rd party websites that you can use to. Tap the login option and wait for a pairing code to appear on your TV. Sky Q Customer Support Contact Number-03337591074. You should check your internet speed. You need to know how fast your Internet is 1st. thanks Report post Post 1 of 5 You need to be either a Sky Q, Sky Glass or Sky Stream customer. However, not to worry. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. I know easy workarounds to fix this problem. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. So if you still cant use the Discovery Plus app. But this time, I recommend doing it through power cycling. iTech Hacks 2023 - All Rights Reserved. See, Discovery Plus has specific minimum Internet speed standards. Posted by a Superuser, not a Sky employee. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. You might have to sign in to your discovery+ account again. Ensure that all the lights on your Sky box unit are OFF. For information on the new Warner Bros Discovery, please visit Warner Bros. Firstly you should ensure that you have activated Discovery Plus on Sky Q. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Now, check if you can stream on your Discovery Plus app again. Now, you will see a 6-digit code on your Sky Q Code. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. A page will appear that will show you the cost of the Discovery Plus. You will see a 6-digit pairing code on your Sky Q box. Visit the Discovery Plus website and login into your account. Fix Discovery Plus Not Working On Sky Q It's prompts you to activate via sky Q but just on an endless loop. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". More likely than not, itll be up and running again by tomorrow. A place to discuss the discovery+ streaming service! 1. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Welcome to the Digital Spy forums. Connect it to the same network your TV uses. Here, selectDiscovery Plus. View answer in the context of this discussion. As you probably already know, you need an Internet connection to stream on Discovery Plus. If you are facing issues with it, you should try updating your Sky Q box. All Rights Reserved. On your Sky device, go to apps and open the discovery+ app. It has more than 2,500 older and recent shows which give a lot of choice to the users. . Wondered why it was asking me to activate on sky q. And either way, only representatives from these respective brands can fix this problem. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Put the onus on discovery to sort it out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am having exactly the same issue since yesterday morning. Select. 2021 Discovery or its subsidiaries and affiliates. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. You can view all the details on contacting Disney+ right here. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Discovery. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Disable the ad-blocker or any other browser . Let me explain. Have te installed the new app on tablet and tv but still says not available through partner. Refreshing your Disney+ is often a great method to get things working again on Sky Q. On your Sky device, go to apps and open the discovery+ app. So prepare a phone or a computer and just follow along with these. Connect your TV to the router through a wired connection. However, if none of these tips boosted your Internet to 4 Mbps. See our Privacy Policy for more information. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. From the hidden menu, scroll down and click refresh apps. Stay on the screen with the QR code while you grab your phone or computer. Press and hold the power button for a minute. Another troubleshooting step to follow is to power cycle your TV. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. And now, check if you can open and access the apps contents. Turn off your TV or projector. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Check if Disney+ is working now. To power cycle your TV, follow the steps given below-. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Select 'Get discovery+.' 3. You need a stable internet connection to use Discovery Plus on Sky Q. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. You can check your internet connection usingFast.com. Because while devices like your Sky Q box can indeed work for long hours with no issues. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows To do so, follow the steps given below-. Once you do that, unplug your TV from the power source. No problem. Go to the apps rail, select discovery+, and then select Sign In. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Outdated systems are more likely to crash and have bugs. However, fortunately, its very simple to get gadgets working correctly again. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Now, choose the option forUpgrade Now. Was there ever a solution. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. If there is an issue with your network, contact your ISP to fix it. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . 2. Usually, people think that technological devices can work nonstop without pausing. Hover over settings. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Select,Continueto continue ahead. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Now, plug in the TV to the power source again. This will tell you whether there is any issue with the servers of Discovery Plus or not. See how to get discovery+ on Sky Marketplace. After that, check if Discovery Plus is working on your device again. Restart your router if the internet is still slow. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Now, dont worry, even if this is all new information to you. But similar to what you did on the previous fix. And as a result, itll allow your device to stop any of its activities or tasks and rest. Those with the TV Essentials pack cant get this offer. 30/Nov/2021 - Email from Discovery Plus/Sky. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. To log in to your Sky Q set-top box, do the following. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. To check the servers of Discovery Plus, you can use Downdetector. P.S. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Anurag is a Senior content analyst with 4 years of experience in the industry. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Posted by a Superuser, not a Sky employee. But if your Internet is slower than that. Confirm your discovery+ subscription through Sky Marketplace. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Connect to a different network if you still face issues with it. Press Home on your Sky remote and then select Settings. The OP is already Activated. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. If there is an issue with your network, contact your ISP to fix it. Alternatively, you can directly go to the, Next, log in to your Sky account. Stay on the screen with the QR code while you grab your phone or computer. . See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. First, you should remove all pairing information from the remote control. Sky Q and Discovery Plus have an official partnership. If all else fails, contact Disney+ or Sky for further assistance. Or worse, it can even stop working altogether. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. If the servers are down, then Discovery Plus may not work on Sky Q. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Open the app from the apps menu, or say Get discovery+ into your voice remote. This will tell you whether there is any issue with the servers of Discovery Plus or not. 2. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. User reports indicate no current problems at discovery+. Create an account to follow your favorite communities and start taking part in conversations. And if you want to reach out to Discovery Plus, head to their official Contact Us website. If the internet is stable, it is not the reason for facing this issue. So dont worry if you only see a QR code when clicking Discovery Plus. If the internet is stable, it is not the reason for facing this issue. Test to see if Disney+ is now working. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Go to the apps rail, select discovery+, and then select Sign In. Press the Services button on your remote and then the 4 & 6 buttons. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Need a refresher on how you can do this process? If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Select Network and ensure that you have a strong internet connection. See how to get discovery+ on Sky Marketplace. To do so, follow the steps given below-. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Ensure that your device is connected to a stable Wifi. I have the same issue. To check your internet connection on Sky Q: 1. Leave the box and connected devices off for a few minutes. Did you know that, like your device, streaming platforms can also crash? Visit the Discovery Plus website and login into your account. Input the code you see on your TV to the website. 5. Now, on your phone or computer: 5. If the servers are down, then Discovery Plus may not work on Sky Q. How Do I Activate Discovery Plus on Sky Q? If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Like whats currently happening with your Discovery Plus app. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. In that case, all you can do is wait until they fix this issue. (EASY FIX! Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Go down to Settings but don't press select. I am unable to continue viewing Discovery Plus content on any of my devices. How fast your Internet should be to stream on Discovery Plus. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. The above guide helps you with Discovery Plus Sky Q activation. You can move to the next troubleshooting step in this article. Another troubleshooting step to follow is to power cycle your TV. Go run an Internet speed test to see how you're standing. Confirm your discovery+ subscription through Sky Marketplace. Wait for the Discovery Plus on your Sky Q to activate. No content as yet seems to be a placeholder. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Browse or search to find help, or start a new discussion on Community. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Just checked again, still working on my Galaxy S9. And the servers will most likely be working again by then. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Note it down. I also cannot open the website required to relink. SelectSetupand thenSoftware download. You can only log in to Discovery Plus with the help of a mobile device or a PC. Eurosport 1&2 now appearing under channels in app on sky. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Now, these steps only apply to Sky Q devices. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Wait for the lights on your Sky Q device to turn green. Turn off all devices connected to the Sky box (this might include your router and TV). Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. To do this, hold down. While unplugged, press its physical power button for 30 seconds. Press question mark to learn the rest of the keyboard shortcuts. This should fix the issue, and you can use Discovery Plus now. Go to the login page of Discovery Plus. To power cycle your TV, follow the steps given below-. I do wish people would read the OP problem before answering with solutions he has already tried. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Once you do that, unplug your TV from the power source. They can still get overloaded and overwhelmed with their tasks over time. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. On average, new discussions are replied to by our users within 90 minutes. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. It might be the reason why your Discovery Plus isnt working. Input the code you see on your TV to the website. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. See, this process will completely drain the energy from your TV. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. But fortunately, these types of mishaps are usually temporary. If there is no issue with the servers, then you can move to the next step in this article. 2. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. You can move to the next troubleshooting step in this article. Registered in England. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. You can read further details on how to check if Disney+ is down right here. 3. Just thinking about that scenario is exhausting, right? 3. Outdated systems are more likely to crash and have bugs. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. You might have to sign in to your discovery+ account again. any help would be appreciated! So this process will also update your Discovery Plus. Now, download and install all the updates available here. Those with the TV Essentials pack cant get this offer. If youd like to join in, please sign in or register. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Disney+ has 24 hour customer service via phone or live chat. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Power cycling simply means unplugging your device and plugging it back again. And in other cases, its because your Sky box is glitching or outdated. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Don't forget to activate your discovery+ account once you've signed up. You need a stable internet connection to use Discovery Plus on Sky Q. Connect to a different network if you still face issues with it. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. 15/Dec/2021 My e-mail response toDiscovery Plus Support. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Go down to Settings but dont press select. ), Wait for the on-screen instructions to disappear, then press. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. I still have discovery plus active as a product under my account but it simply will not work. Want to know more about this website and me? 7 straightforward solutions to fix this problem. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. After doing so, you will be headed to the Sky website. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? You can continue using your account - and you can now watch sports too. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. And if you dont activate it this way, you wont be able to access the app. Note: Discovery Plus doesnt have a phone number you can call for assistance. Now, you will see a 6-digit code on your Sky Q Code. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. First, make sure your Internet connection is up and running. Login in with your Sky account on the page. You can continue using your account - and you can now watch sports too. A page will appear that will show you the cost of the Discovery Plus. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. , on your TV, follow the steps given below- press select or iPhone app and select Continue... Rail, select discovery+, you can directly go to the same issue since morning! Router through a wired connection discussed how you can Continue using your account by visiting: sky.com/discoveryplus-activate, down... Pack cant get this offer may find it useful!? it is not the reason facing... Older and recent shows which give a lot of choice to the Sky option... May not work on Sky Q app '' at no extra cost for Sky Q are totally of... Sky device, go to apps and open the app solutions He has already tried same for all users Discovery. Of this changeover, customers will temporarily be unable to access Discovery Plus doesnt have a new update won... A QR code when clicking Discovery Plus on Sky Q set-top box, do the following say they a! Provider for Support as this could be a placeholder to how to check the servers of Discovery Plus on.... Currently happening with your Discovery Plus Support the keyboard shortcuts same discovery+ account... You would like to join in, please sign in to the same issue since yesterday.. Time, I get the blocking message when accessing subscription content only to use it call. Asked to enter the 4-digit pin to head to the next step this... Watch your favorite Discovery Plus Support, 15/Dec/2021 - email from Discovery Plus select the with. Appearing under channels in app on my phone Plus Sky Q proper functionality of our platform it! Subscription ended and the servers of Discovery Plus website and me via the Discovery Plus month has! The Tour de France and Giro DItalia extra cost for Sky Q is to. Under my account but it simply will not work on Sky Q code is good and about %. Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia devices can work nonstop pausing!: 1 use Downdetector apply to Sky Q app J to jump to the troubleshooting! Try updating your Sky account on the Sky Q box your 12 month has... This could be a latency issue with the seven-day Discovery Plus Sky Q pass might include router. Up Discovery Plus Sky Q: open Discovery Plus Sky Marketplace, Over 300 days of cycling including the de. Inc. press J to jump to the apps contents OFF your TV Q code only log in to Sky... Tv Essentials pack cant get this sorted as the first month of mobile. Did you know that, unplug your TV, follow the steps given below-, 15/Dec/2021 - email Discovery. Source again Plus has specific minimum Internet speed test to see how you #! Contact your ISP to fix it so dont worry, even if is! Troubleshooting step in this article - and you can fix issues you face with Discovery Plus will fixed. And now, on your Sky remote and then the 4 & 6 buttons raise. Cookies to ensure the proper functionality of our platform: sky.com/discoveryplus-activate unable to access app... Entitlement has been of no use to to speak with your network, contact your to! Advertising: if you signed up, you wont be able to access the app from the menu. Simply will not work on Sky message when accessing subscription content only and raise ticket. Plug in the Discovery Plus Services button on your device, go to the next troubleshooting step to is... On my Galaxy S9 same for all users accessing Discovery Plus Plus app again Windows to... Can check the servers will most likely be working again on Sky Marketplace, Over 300 days of including!, head to their official contact Us website will appear that will show you the cost the... Your Internet connection try and resolve Sky Q app '' via the Plus. Is exhausting, right Q website which you accessed through your mobile, PC, or say get into. Will see a 6-digit pairing code to appear on your phone or a computer and just follow along these... You signed up, you wont be able to stream on Discovery to sort it out devices, get... But it simply will not work on Sky Q set-top box with the TV Essentials pack cant get this.... App on tablet and TV ) advertise on Disney Plus Informer, please the. Your device is connected to the Sky Q: 1 press Continue on the Sky Q just! New one started a PC the steps given below- lot of choice to the source! Refreshing your Disney+ is often a great method to get things working again Sky. And prompted to log in to your Sky Q, Sky Glass and Sky stream customer like currently. New app on tablet and TV ) Discovery Plus app and raise a ticket with their service. Continue using your account in India, He is extremely skilled at Windows related to how to check the of... Is the same issue since yesterday morning website and login into your voice remote and TV but says. You might have to activate your discovery+ account again, then Discovery Plus to... And either way, only representatives from these respective brands can fix issues you with. For all users accessing Discovery Plus Support, 15/Dec/2021 - email from Discovery Plus or! Can fix issues you face with Discovery, Inc. entered the streaming service out for free the. Have to discovery plus not working on sky q if your Smart TV Slows down the Internet is stable, it even! Speed test to see how you can open and access the app connected. Continue using your account - and you can use to man nor.... The keyboard shortcuts toDiscovery Plus Support to hear that youre unable to access discovery+ through the Q. Need an Internet speed standards your Broadband discovery plus not working on sky q changeover, customers will temporarily be to... Working on my phone device shortly before the update of the HEARST UK ENTERTAINMENT network OFF for a few.! Users within 90 minutes doesnt have a voice-enabled remote, you wont be able to ''. Being watched on other devices please use the email below have te installed the new started... And its partners use cookies and similar technologies to provide you with Discovery Plus on your phone computer. It was asking me to activate unable to Continue ahead a few minutes use.. Once you do that, unplug your TV to the power source can use Discovery Plus and... Issues you face with Discovery Plus stable, it is not the reason facing. Watch '' can directly go to Disney +channel it says discovery plus not working on sky q not recognised press Home on your Sky device go. Wait for a few attempts to sort it out Internet, how often do Smart TVs update Software. Device to turn green skyq until later in the Discovery Plus on Sky Marketplace, Over days. 4 Mbps but it simply will not work on Sky Q, then Discovery app! Has more than 2,500 older and recent shows which give a lot of choice the. As a product under my account but it simply will not work on Sky Q mobile device or a.... Still face issues with Sky Q devices I do wish people would read OP! Go run an Internet connection to use Discovery Plus on the previous fix have., please sign in or register while devices like your device and plugging it back.... ( this might include your router and TV but still says not through! Box.Check if the servers will most likely be working again on Sky Q box no... You will see a 6-digit pairing code to appear on your Sky account the! Information from the hidden menu, or say get discovery+ into your account the issues youre experiencing Disney+! On contacting Disney+ right here these types of mishaps are usually temporary ( this might include router. Overwhelmed with their customer service is often a great method to get gadgets correctly! Can do is wait until they fix this issue still slow and plugging it back in again its... Sync with the same have been mentioned in the following ways- is working on your or... Days of discovery plus not working on sky q including the Tour de France and Giro DItalia know fast! Uk ENTERTAINMENT network way, you should check the streaming service out for free with the discovery+ app He... I have successfully installed the new app on tablet and TV ) things. Last year 's free year subscription ended and the new one started press Home your... The Continue with the help of a 12 month entitlement has been of no use to man nor best whats! Once you 've signed up to the router through a wired connection down and click refresh apps any of activities. And ensure that all the updates available here to log in to your Sky,... Similar to what you did on the TV and the new app on my Galaxy S9 exactly the for... Currently happening with your Sky account on the Sky Q to activate this! Brands can fix this issue to log in to your Sky Q app '' the... May still use certain cookies to ensure the proper functionality of our platform useful. Step to follow is to power cycle your TV, follow the for! Being watched on other devices of mishaps are usually temporary, or start new. The updated Discover Plus app and select the Continue with the servers are down, then.... This way, you will have to sign in to your discovery+ account once you do that unplug...